Rates and Policies
We request that a working copies of your keys be provided at the meet and greet.
If you would prefer to have us pick up the keys at a later time, a $25 pick-up fee will be applied. If you would like the keys returned after the visits, an additional $25 return fee will be applied.
If you choose to have us hold on to your keys, they will be stored safely and securely for future visits. Copies may be made as necessary for pet sitters to use. All keys are labeled with a code which cannot be traced back to the home.
Alternatively, you can set up a secure lockbox or hiding place to leave the keys in for use during the visits at no fee.
Deposit and Payments
For visits totaling $200 and over, we require a non-refundable deposit of 50% of the total to confirm your scheduled visits. The remainder will be invoiced upon completion of the visits.
For visits totaling under $200, no deposit is required to confirm.
invoices are sent via email, and all payments are processed online through our secure processing system.
Cancellations within 24 hours before the start of your visits will be due in full.
For holiday visits, the fee for visits cancelled within 7 days of the start of visits will be 50% of the total visits.
There is no refund for visits cancelled due to returning home early from your trip.
Please contact us when you get home from your trip so we know all is well. If we don't hear from you after the last scheduled visit, we will return for another paid visit to check in on your pets and make sure they're alright, in case something went wrong and you weren't able to return home as scheduled.
If you need us to pick up supplies while you are away, a fee of $25 plus the costs of the cost of the items will be applied.
2019 Holiday Pricing
Rates for each service will increase by $5 for the following holidays
Martin Luther King Day (January 18-January 21)
President's Day (February 15-February 18)
Memorial Day (May 24-May 27)
4th of July (July 4-July 7)
Labor Day (August 31-September 2)
Indigenous Peoples' Day (October 12-October 14)
Thanksgiving (November 28-December 1)
Christmas and New Years (December 24-January 1)
Services and Rates
30 minute drop-in visit...$35 per visit, up to 3 visits per day.
Dog walks…$30 per walk, if booked at least once per week, every week.
During a 30 minute drop-in visit or dog walk, we will visit your home and spend a full 30 minutes taking care of your pet including feeding, cleaning litter pans, cleaning general pet area, going for a neighborhood walk, spending time in an enclosed yard, and play time.
To book services, head over to the Schedule Services page!
Refer a friend, and both you and your friend will get one free drop-in visit!
Pet Grooming and Transportation with High Mantenance Pet Spa!
If you’re in need of a dog groomer, we recommend our friend Tristian Ranson and his business High Manetenance Pet Spa! Tristian does pick-up and drop-off pet grooming for both cats and dogs throughout the Bay Area! He’s been in the business for 7 years now. Feel free to check out his Instagram, and please reach him at (510) 679-8658.
Dog Training with the Canine-Kid Connection!
Dog not listening to you? Pulling on leash? Jumping up on visitors? Does your dog need a training refresher? Imagine your dog calm, responsive to you, and well-behaved. It can happen!
With over 25 years’ experience in dog training, owner Jane Rosenblum, CTC, can help fix your dog problems. I come to your home, help you with any problems you have, and transform your dog into the dog you’ve always wanted. And if children live in your home, or visit, I have years of expertise working with families with dogs and children. To reach Jane, email at firstname.lastname@example.org, or call (510) 869-3799. Website is www.caninekidconnection.com.